Shipping

• How can I qualify for free shipping?

  Free shipping for orders over $70

• What company do you use to ship?

  We use either UPS (to USPS for delivery) or FedEx, depending on the customer's location.

• What is your return / refund policy?

  Take a look at this link for all the info: https://teamketo.com/policies/refund-policy

• When will my package arrive?

  Typically, you should receive your package within 5-7 business days of placing an order if you are located in the United States of America. Special circumstances like international packages will take longer to ship.

• Where do I send returns or exchanges?

  Please email support@teamketo.com for full return / exchange instructions.